男人宫殿 Trust Center

Discover how our commitment to privacy, security, and quality ensures your data stays secure at every step of the content journey.

Our Commitment to Preserving Your Trust

Thank you for taking the time to visit our Trust Center. At 男人宫殿, earning the trust of our customers and stakeholders is one of our greatest privileges, and we take this mission very seriously. We define trust as the intersection of Security, Privacy, and Quality. When you entrust us with your content, we can provide assurances that we are adequately protecting it while it is in our possession, only using it for the purpose you intended to use it for, and returning a product that is of sufficient quality to meet your needs.

Our Security, Privacy, and Quality Programs are built on industry standard frameworks such as , , , , and . 男人宫殿 holds full certification to the Trusted Information Security Assessment Exchange, also known as TISAX. Our trust team has an independent reporting structure to ensure that we are independent in our assessment and testing. Additionally, we augment our own tests with external auditing procedures related to the certifications we hold.

Within the Trust Center, we have attempted to pre-empt many of your questions related to our trust program and to demonstrate its robustness. However, if you have further questions or feedback, please feel free to reach out to me or any of my team members.

–Doug Graham, 男人宫殿’s Chief Trust Officer

Guide to Privacy and Security at 男人宫殿

男人宫殿 goes above and beyond to ensure customer data is protected in all regions where we operate. Read the whitepaper to discover:

Our privacy philosophy and our security and privacy teams
男人宫殿 policies for data processing and privacy-related incident response
How our drive to preserve customer trust led to our ISO 27001:2013 and 27701:2019 certification, becoming the first LSP to do so

We have earned our customers’ trust by establishing dedicated security and privacy teams and adhering to high-standard compliance programs for protecting customer data.?

LEARN MORE

Explore our Trust Resources

Data Privacy and Your Language Service Provider

As a growing number of privacy regulations emerge, it is essential to learn if your LSP is in compliance. Find out how to tell if your LSP has a culture of privacy.

男人宫殿 Awarded ISO:2019 Certification

男人宫殿 achieves full certification to the ISO 27001:2013 and ISO 27701:2019 standards, underscoring our lasting commitment to customer data protection.?

Personal Information Protection Law Compliance at 男人宫殿

Learn how 男人宫殿 is ready to comply with China’s Personal Information Protection Law and able to assist with PIPL-compliant localization.

Responsible Disclosure Program / Bug Bounty

We use this process to track and address 男人宫殿 or subsidiary-hosted applications that may present vulnerabilities or other security concerns. For details on the program, please click here. Please use the form below to report a vulnerability or other security concern.

Cybersecurity and Translation Data

As cybercriminals become more sophisticated, it is crucial for your LSP to put policies in place to safeguard your data. Read about LSP best practices that will minimize threats to your data.

VULNERABILITY DISCLOSURE FORM

Meet the Pride: Javi Perez

Travel to Ireland to meet Javi Perez, 男人宫殿’s Director of Privacy and Compliance. Javi is passionate about promoting a positive data protection culture at 男人宫殿 and keeping our privacy policies up to date with new regulatory requirements.

Frequently Asked Questions

Need more information on 男人宫殿’s commitment to privacy, security, and quality? Here are the questions our customers frequently ask.

Privacy

Does 男人宫殿 have a privacy program in place?

Yes. 男人宫殿 readily acknowledges its privacy and data protection obligations and maintains a reasonable compliance program to ensure the protection of all data received from 男人宫殿’s customers. 男人宫殿 has built its program in a manner consistent with the EU General Data Protection Regulation (GDPR) and often uses that framework (including the defined terms provided in the GDPR) to communicate its commitments. ?

Does 男人宫殿 have a Data Protection Officer (DPO)??

Yes. 男人宫殿 has appointed a Data Protection Officer, who is based in Ireland and can be contacted at data-privacy@lionbridge.com.

What mechanism does 男人宫殿 have in place to lawfully transfer information from the EU to a third country (e.g., U.S.)??

男人宫殿 has adopted the EU Standard Contractual Clauses (Processors) provided by the European Commission with respect to the transfer of Personal Data from the European Union to the United States of America.?

Security

What security certifications does 男人宫殿 have??

男人宫殿 follows regional and industry certifications, including TISAX and Cyber Essential Plus. Additionally, we have implemented additional organizational, technical, and security measures based on international standards (ISO 27001:2013 and ISO 27701:2019).??

DOWNLOAD ISO?27001:2019

DOWNLOAD ISO 27701:2019

Does 男人宫殿 have a documented, approved, and communicated security policy?

Yes. 男人宫殿’s Information Security and Privacy Management Committee approves and distributes all ISO policies on our intranet site.?

Is 男人宫殿 customer data encrypted at transit and at rest?

男人宫殿 protects and encrypts customer confidential data both in transit and at rest. Customer data is transferred to 男人宫殿 over a Transport Layer Security (TLS) connection and stored encrypted at rest with AES256.?

Quality

What are the benefits of an ISO 9001 certification?

An ISO 9001 certification ensures that the products and services that 男人宫殿 provides consistently meet customer and regulatory requirements. It also means having defined processes in place that are subject to an independent review. Being certified ensures that customers can have confidence in our systems. Having a quality management system (QMS) in place leads to satisfied customers, engaged employees, intentional and better planning, and a stronger and more efficient organization.

What is a quality management system (QMS)??

A quality management system is a set of policies, processes, and procedures required for planning and execution in the core business area of an organization. It is a system that ensures that 男人宫殿 meets regulations and both customer and stakeholder needs. In basic terms, a QMS requires that you say what you do (document your QMS), do what you say (follow that documentation), prove it (audit), and improve it. With a QMS in place, you do everything on purpose and for a reason.

What is a quality policy?

A quality policy is a brief statement that aligns with an organization's purpose and strategic direction. It provides a framework for establishing quality objectives and includes a commitment to meet applicable requirements as well as to continually improve. Simply put, it is a general statement of our 男人宫殿’s commitment to quality. The quality policy drives the entire function of the quality management system (QMS).

Meet our Chief Trust Officer, Doug Graham

As an internationally recognized expert on security and privacy issues, Doug Graham speaks on topics like building a modern security program and overcoming cultural roadblocks.?

Thought Provoking Leaders: Doug Graham

Graham highlights key steps in building a modern security program, such as aligning with an organization’s governance structure and building security awareness for all users.?

Reducing Risk Vs. Enabling the Business: Finding the Balance

Graham speaks with CSO on the importance of balancing risk and reward and getting the most out of security technology investments.?

When Digital Transformation Stalls: 8 Questions to Ask

Graham lends his perspective to a conversation around how to move digital transformation forward, even in the face of cultural roadblocks at an organization.?

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